Terms & Conditions

Description of goods

Arialtrail is a 18-element course split into two parts; the first section consists of 6 elements ranging from different variations of difficulty ending in a 100m-zip line. Section two consists of 10 elements with more challenging elements for the advanced visitor also ending in a 100m-zip line. For safety whilst on the course visitors will be attached to a safety system called a rope roller continuous bely system, once the visitor is attached through the roller via a cable, they will not be able to be removed until the end of the course.

Elements

- Burma bridge
- Floating logs
- Spiders web
- Wind Chimes
- X Factor
- Zip to net
These are just a few of what elements are available when you visit Arialtrail.

Delivery

At Arialtrail will focus on providing a fun, safe environment for families and individuals. Visitors of all ages will be welcome to climb however the course is built with children in mind. Arialtrail will give an experience of adventure to all the visitors taking part, this will be achieved by providing a 18- element course ranging in mixed difficulties then ending with two 100m-zip lines. The day will consist of arriving 10 minutes before your allotted time to fill out your disclaimers and to read through a safety brief. You will be then directed to the harness area where Arialtrail’s Instructors will fit you with your safety equipment. You will be escorted from the harness area to a practice area, where you will traverse across a low level element so the instructors can assess your understanding of how to use your safety system. Once your instructors are happy with the procedure of traversing across an element, you will be directed to the start of the course where your adventure begins. Arialtrail is unique in the way it has two separate courses rolled into one. Here at Arialtrail we have a six-element course, which is less challenging, and a 10-element course, which is more difficult. When you finish your safety training delivered by the Instructor you will be initially attached to the 6 element section (small course) to ensure you are comfortable at height, once you have completed the small course and are confident to advance, you can be connected onto the large course and enjoy the full Arialtrail experience for up to an hour and a half.

Supervision

A responsible person must accompany children under 17yrs. All children attempting to go on the course must be over 1m in height A responsible person over the age of 18 must participate on the course with children who are under 7yrs but over 1m. We require at Arialtrail one adult over the age of 18 to supervise one child under the age of 7yrs. We want nothing more but to encourage everyone to be part of Arialtrail’s experience as an adventurer. If your child is at least 1m tall, and loves to take part in high rope activities, and you as a parent or guardian think they would love to go on the course, then your welcome to join us. At Arialtrail we believe you know your child better than anyone, and we want to be encouraging but the course won’t be for everyone. Please use your judgment or if you’re unsure feel free to talk to one of our instructors. All visitors on the course can be watched by families and friends from designated viewing areas.

Foot Wear:

Make sure when you turn up at Arialtrail to take part in our fantastic adventure you use appropriate footwear, We recommend you use strong flat soled boots or trainers, as there are difficult obstacles underfoot on the course you will need to negotiate, for safety reasons we recommend you do not wear flip-flops or high heel shoes whilst taking part in high rope activates on the course.

Clothing:

Whilst taking part in the high rope adventure at Arialtrail we recommend you wear appropriate clothing, for dignity reasons we recommend you do not wear a short dress or skirt as people will be watching from ground level of the course, shorts, trousers or leggings would be advisable. Loose clothing may also need to be secured, as there are moving parts on the course that may cause a snag.

Loose Items:

Please remove or secure away all loose items from your person before taking part on the high rope course, these items may include jewellery, wallets, cameras or mobile phones these items may fall from your pocket or person and injury a viewing member of public below you.

Refreshments:

Please make sure if you are taking part in the high rope course that you have visited the toilet (if needed), as it will take up valuable time to remove your harness for both you, and us, (this will reduce your time on our high rope experience). No participant will be aloud food whilst taking part in the high rope experience, but liquid refreshments will be available.

We accept the following payment types:
1. Debit or credit card online only.
2. We accept all Visa debit and credit cards, Master and Maestro cards as well as JCB cards. online only.
3. We also accept British currency (restrictions may apply)

Cancellations and Refunds

Once you have confirmed your booking date with Arialtrail you are bound by their terms and conditions regarding Cancellations or changes. It is not possible to change the booking unless Arialtrail agrees to the change. Under this clause you shall be offered vouchers or a different date and time. A refund of vouchers/change of date will be offered subject to 48 hours notice given prior to the event. No refund/ change will be given for any changes/cancellations within 48 hours prior to the event.  Sometimes Arialtrail may need to cancel the experience at short notice for reasons beyond their control, such as adverse weather conditions, illness or mechanical breakdowns. We regret that in the event of cancellation, Arialtrail is unable to reimburse travel, accommodation or any other expenses you may incur in relation to the cancelled experience. Once a participant is on the course or has booked in at the course no refunds will be allocated. Arilatrail Ltd
Holme Lane
Scunthorpe
DN16 3RE
UK
info.arialtrail@gmail.com

Company details

Company’s registration name - Arialtrail Ltd
Company’s place of registration - UK
Company’s registration office address – Arialtrail, Holme Lane, Scunthorpe, DN163RE
Company’s registration number 09801200
Company’s office number - 07399452857
Company, s email address – info.arialtrail@gmail.com